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Service Supervisor(IMMEDIATE START)

VILLAGE HOTEL BUGIS
390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore - Singapore
Postal code: 188061
Industry: Accommodations
Number of employees: 50-200

Posted:3 Month

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Duration of employment:

Part Time

Career field:

Business, Management and Administration

Salary (Monthly):

3,000-5,000 SGD

Location of Job:

390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

Part Time Business, Management and Administration 3,000-5,000 SGD 390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

Description:

IF YOU AREV INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE VIA TELEGRAM @Munirahbinte10

 

  • Ensure that an impeccable customer experience for guests is maintained
  • Manage guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
  • Assist the Restaurant Manager to ensure that all Front of House team members are well-versed in company’s SOPs, and knowledge of the restaurant’s brand positioning
  • Coordinate and ensure proper communication between Front of House and Back of House operations teams
  • Organise, supervise and roster shifts
  • To maintain a healthy work environment for all team members and assist to resolve any issues between team members
  • Assist the Restaurant Manager in overseeing the beverage programme
  • Assist Restaurant Manager in monthly inventory and Beverage Perpetuals, and keep track of monthly COGs
  • Managing and maintaining the POS software systems
  • Supervise execution of all delivery orders
  • To assist the Events team with the operations and project management of client events held at the restaurant including Weddings and Corporate Events
  • To assist in building a database of regular clients and providing them with efficient and professional customer service

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