Posted:13 Month
Duration of employment:
Permanent
Career field:
Communications
Salary (Monthly):
Less than 35,000 PHP
Location of Job:
Iloilo City, Iloilo, Philippines
Description:
Consultation: Travel Specialists begin by understanding their clients' needs, preferences, and budgets. They ask questions to determine the purpose of the trip, destinations of interest, preferred travel dates, and any special requirements.
Destination Knowledge: They have in-depth knowledge of various travel destinations, including tourist attractions, hotels, restaurants, and local customs. This enables them to provide clients with recommendations and insights.
Itinerary Planning: Travel Specialists create detailed travel itineraries that include transportation (flights, trains, car rentals), accommodation bookings, and activities or excursions. They may also suggest alternative itineraries based on client feedback.
Booking Services: Travel Specialists handle reservations and bookings for flights, accommodations, car rentals, and other travel-related services. They ensure that clients get the best deals and options available.
Documentation: They provide clients with all the necessary travel documents, including tickets, hotel reservations, and visa information. They also assist with passport and visa applications if needed.
Budget Management: Travel Specialists help clients stay within their travel budgets. They can offer cost-saving tips and options to make the most of the budget available.
Emergency Support: In case of travel disruptions, cancellations, or emergencies during the trip, Travel Specialists provide support and assist with rebooking or making necessary arrangements.
Travel Insurance: They often recommend and arrange travel insurance to ensure clients are covered in case of unexpected events, such as trip cancellations, medical emergencies, or lost luggage.
Customized Experiences: Travel Specialists may offer tailor-made travel experiences. This includes creating unique travel packages, such as honeymoon packages, adventure trips, or cultural experiences, according to clients' interests.
Client Education: They provide clients with information on travel regulations, safety tips, and cultural etiquette for the destinations they plan to visit.
Up-to-Date Knowledge: Travel Specialists stay informed about travel trends, safety updates, and any changes in travel regulations or requirements, especially in light of global events like the COVID-19 pandemic.
Client Relationships: Building strong client relationships is crucial. Travel Specialists often work with repeat clients and referrals, so providing excellent service and communication is vital.
Technology Proficiency: They use various travel booking systems and online tools to research and book travel arrangements efficiently.