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Fraud Analyst - CSR - NEWBIE FRIENDLY

Sapient Careers - North Edsa
1199 Epifanio de los Santos Ave, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1105
Industry: Information Technology
Number of employees: Less than 10

Posted:20 Month

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Duration of employment:

Permanent

Career field:

Finance

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Alabang, Muntinlupa, Metro Manila, Philippines

Permanent Finance Less than 35,000 PHP High School Alabang, Muntinlupa, Metro Manila, Philippines

Description:

We are in need of Customer Service Representatives for our Fraud Recovery Account!(Newbie Friendly)

Job Responsibilities:

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Compensation and Benefits:

  • HMO in Day 1
  • Life Insurance
  • Paid Training from Day 1
  • 13th Month Pay
  • Bonus Pay

Apply Now! Get Hired at Sapient and join the fastest growing company!

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