Call Center Agent (Quezon City, Philippines)

• Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards.
• Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
• Requires ability to navigate a computerized date entry system or other relevant applications.
• Analyze customer service needs for communication to service and technical departments, when applicable.

Qualifications:

• HS Graduates, SHS Graduates, Undergraduates, and College Graduates 
• With or withour work experience as customer service representative
• Willing to work Onsite
• With good communication skills