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Chat Support Representative

Metacom BPO
North Edsa Road, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1100
Industry: Services
Number of employees: 500-1000

Posted:21 Month

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Duration of employment:

Permanent

Career field:

Human Services

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Location of Job:

Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines

Permanent Human Services Less than 35,000 PHP Bachelor degree Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines

Description:

We are looking for candidates with Chat Support working experience for our Customer Service Account.

Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:
With or without BPO Experience
College Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Interested? Click 'Apply Now

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