Customer Service (WFH)

BASIC QUALIFICATIONS
- At least 18 years old
- With or without call center experience
- Knowledgeable in basic English
- At least High School Graduate (old curriculum)
- SHS graduate (new curriculum)
- Willing to start immediately
- Willing to work onsite Customer service representatives are often a client’s primary point of contact with a company.
 

• The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools