Ticketing Agent

One-day hiring process! Earn up to 25k monthly! We are looking for candidates with <Position you posted> working experience for our (account category of the position you posted) prior in our Metro sites! Limited slots available, submit your application now!      

 What’s in Sapient Global Services?                    

 For regular employees, we offer an industry-leading benefits package that includes:   

● Competitive Salary

● Opportunity for rapid career growth for Top Performers                    

● HMO with 3 free beneficiaries on Day One                    

● Shift Schedule (Day shift/Mid shift/Night shift)                    

● Pioneer, Non-voice, and Easy Accounts Available                    

● Free Coffee and Biscuits in the office                    

● Retirement/Life Insurance for Qualified Staff                    

● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.                    

Job Responsibilities:                    

● Follow standard operations and procedures.                    

● Recognize and escalate priority problems in accordance with Client standards.                    

● Ensure one call resolution prioritizing customer satisfaction.                    

● Perform basic troubleshooting when necessary.                    

Qualifications:                    

With or without BPO Experience                    

At least High School Graduate (Old curriculum) / ALS Graduate                    

Excellent phone etiquette and excellent verbal, written, and interpersonal skills                    

Ability to multi-task, organize, and prioritize work                                   

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!   

Give us a ring, and let’s talk about how we can help you.  Click Apply Now to start your application.