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CSR for Collections Account

Sapient
Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1008
Industry: Telecommunications
Number of employees: 200-500

Posted:15 Month

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Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Quezon City, Metro Manila, Philippines

Permanent Information Technology Less than 35,000 PHP High School Quezon City, Metro Manila, Philippines

Description:

Here's the benefit once you've been part of our team.

> Competitive Salary
> Incentives Signing Bonuses & other Premium Benefits for you to enjoy.
> Shift Schedule (Day shift/Mid shift/Night shift)
> Free Coffee and Biscuits in the office
> Retirement/Life Insurance for Qualified Staff

Job Responsibilities:

 > Analyze Customer Credits and highlight problems or questions.                                                                                                                                         > Research and resolve customer disputes in a timely manner.                                                                                                                                                         > Respond to inquiries from customers or external collection resources.                                                                                                                           > Escalates problem accounts and knows how to find pertinent information in searching for a resolution.                                                                                   > Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts.

Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Click Apply Now to start your application and be part of a GROWING TEAM and ENJOY A WORK-LIFE BALANCE!
Give us a ring, see you!

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