Content Management Specialist

Job description

The Content Management Specialist is responsible for ongoing maintenance and operations of the Product catalogue and promotional content across all consumer brand websites. Working closely with the digital delivery manager, product managers, brand managers and content team members across AU & NZ, The Content Management Specialist will take Business Ownership of the end-to-end process of the NEW Product content and promotion information and work closely with stakeholders across the business to continuously strengthen the process and look for automation opportunities.

Day to Day responsibilities include:• Accurate Promotional Content and Product Catalogue across all Digital assets• Responsible for the day-to-day execution of new product catalogues• Subject matter expert for the online catalogue content• Develop, improve and automate processes for sourcing of content, photography and management of content and promotions• Uploading new product information to Branded and retailer websites (80%)• Refer to multiple sources of information and collate for entry for each product• Manage and organize all the assets;• Execute daily requests, updates and changes• Represent the original content – validate against asset/brand guidelines and strategy• Check accuracy and integrity of source data and online presentation of content• Track incoming content and the progress of work on promotional and core items• Track all the product flow and monitoring the upcoming products• Create a process for staging checks with team (Digital, product, brand and content team) (10%)• Provide visibility of completed product uploads prioritised by launch date, backlog and pipeline prioritisation (10%)• Provide support on ad-hoc activities when required by the digital team during peak campaign periods

KEY SELECTION CRITERIA Technical Skills• Content management systems experience and understanding (Ruby on Rails, Magento preferred but not essential)• Adobe creative suite experience – Photoshop, Illustrator, and Acrobat• Experience in using Microsoft Office, Google sheets – word & Excel• Computer literate – Operating system knowledge - Windows or Ios • Basic HTML coding knowledge (limited to formatting content in CMS systems)• Experience using process management system such as JIRA, workflow management tools such as APIAN• Familiarity with understanding of AGILE framework for delivery projects Personal Skills• Time Management• Organisational Skills• Prioritisation• Attention to detail• Self motivated and directed.• Strong Project Management skills and process driven.• Strong communication skills – both written and verbal• Ability to be a team player, as well as work autonomously• Stakeholder management and expectation setting