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Social Media Specialist (Content Moderator)

Metacom Solutions
Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1109
Industry: Telecommunications
Number of employees: 50-200

Posted:13 Month

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Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Quezon City, Metro Manila, Philippines

Permanent Information Technology Less than 35,000 PHP High School Quezon City, Metro Manila, Philippines

Description:

  • Review and evaluate user-generated content, including text, images, videos, and comments.
  • Ensure content complies with platform guidelines, community standards, and legal regulations.
  • Remove or take appropriate actions against content that violates policies, such as hate speech, harassment, or graphic violence.
  • Respond to user inquiries and concerns related to content moderation actions.
  • Maintain accurate records of content violations and actions taken for documentation.
  • Collaborate with other teams to address escalated issues and improve content moderation processes.
  • Stay updated on platform policies, industry trends, and legal requirements.
  • Handle user appeals and requests for content reinstatement.
  • Work efficiently and make consistent and objective decisions regarding content.

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