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Posted:3 Month
Work From Home
Duration of employment:
Part Time
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 3,000 MYR
Location of Job:
Pusat Perdagangan, No A-G-18, Jalan Bukit Serdang 14/1, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia
Description:
IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE ON TELEGRAM FOR MORE INFORMATION @Faril310
- Effectively and professionally manage customer queries (questions, concerns, complaints, requests, and feedback) via call, chat, e-mail, reviews, comments, and other form of communication media on the eCommerce channels and platforms we manage.
- Liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries.
- Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely.
- Establish stronger customer relationships through courteous pre-sales services and post-sales follow-ups.
- Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices.
- Any other duties as assigned by the management.