E-Commerce Manager

Job Description:

This role is responsible for the overall roadmap of all websites to drive growth

Oversee the end-to-end workflow related to the site, product launches, promotions, and overall ongoing content and SKU management

Create and document processes and timelines, establishing best practices to govern site content

Work cross-functionally with Creative, Social and Public Relations, Finance, and Customer Service departments

Concept and build marketing campaigns to support core product + new product launches, collaborations, and promotions

Manage and maintain review campaigns through review platforms

Create and implement conversion-improving and sales-driving strategies to ensure we reach revenue goals

Analyze data and campaign results : understand acquisition costs, retention, and conversion optimization opportunities

Responsible for Shopee, Lazada subscriptions platform, payments and analytics

Manages site contents including: homepage creative, category and product page content, seasonal pages for marketing campaigns

Ensure best-in-class merchandising with consistent brand storytelling

Manage payment platforms and gateways to ensure the best consumer experience and strongest conversion rates

Qualifications: 

More than 3 - 5 years of online marketing experience

Has a Bachelor's degree in any related field is required

Excellent communication skills, grammar skills, and proficiency in writing

Experience working with platforms: Shopee, Lazada, Google Analytics, Payments and more

Must be extremely organized, detail-oriented, and can oversee multiple projects at once

Must be creative, possess analytical thinking and problem-solving skills

Strong written and verbal communication skills. Ability to communicate and present complex ideas and processes in a simplified manner

Ability to manage multiple tasks