Posted:14 Month
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
High School
Location of Job:
Mandaluyong, Metro Manila, Philippines
Description:
• Apply acquired understanding and practices when serving client queries
• Ensure client approval in all transactions
• Ownership of client demands as well as follow up to assure resolution was provided
• Professionally pay attention to and sort out client issues and escalate as appropriate
• Obtain and assess all applicable info to handle requests and complaints
• Realizing the customers’ requirements as a result of effective listening and questioning skills
• Dealing Transacting with all calls politely, , courteously, professionally & assertively
• Matching customers’ wishes to Clients’ solutions and services
• Using negotiation and influencing experience to overcome objections and get the customers’ buy-in
• Communicating pertinent insight to internal and external clients and sharing understanding with colleagues
• Adhering to agreed processes, , meeting needed work standards, , targets and objectives