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Emergency Account

Aspire Global Solutions
Quezon City - Philippines
Postal code: 1100
Industry: Telecommunications
Number of employees: 50-200

Posted:14 Month

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Mandaluyong, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP High School Mandaluyong, Metro Manila, Philippines

Description:

• Apply acquired understanding and practices when serving client queries

• Ensure client approval in all transactions

• Ownership of client demands as well as follow up to assure resolution was provided

• Professionally pay attention to and sort out client issues and escalate as appropriate

• Obtain and assess all applicable info to handle requests and complaints

• Realizing the customers’ requirements as a result of effective listening and questioning skills

• Dealing Transacting with all calls politely, , courteously, professionally & assertively

• Matching customers’ wishes to Clients’ solutions and services

• Using negotiation and influencing experience to overcome objections and get the customers’ buy-in

• Communicating pertinent insight to internal and external clients and sharing understanding with colleagues

• Adhering to agreed processes, , meeting needed work standards, , targets and objectives

 

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