Healthcare Specialist

• Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications.

• Provides death benefits by delivering policy proceeds; reassessing client needs.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating inprofessional organizations.

• Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Responding to patients via telephone to assess needs and answer general questions regarding treatment options

• Handling physician appointments

• Making appropriate scheduling changes

• Making appropriate scheduling cancelling

• Making appropriate reschuling

• Making appropriate confirming appointments