Posted:9 Month
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
High School
Location of Job:
Makati, Metro Manila, Philippines
Description:
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Completes, processes and maintains applicable paperwork and records.
• Realizing the customers’ requirements as a result of effective listening and questioning skills
• Dealing Transacting with all calls politely, , courteously, professionally & assertivel