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Posted:13 Month
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
High School
Location of Job:
Antipolo, Rizal, Philippines
Description:
1 Year High School Graduate (Old curriculum) / ALS Graduate
18,000 - 25,000
· Work Onsite
· Good to excellent communication skills
· With at least 1 year call center experience
· Dayshift, weekends off
Health Insurance, 22 Paid Leaves, Paid Trainings Government Mandated Benefits, 13th Month Pay
Key Responsibilities:
Customer Experience: Provide top-notch customer service, assisting clients with reservation inquiries, requests, and ensuring an unforgettable booking experience.
Reservation Management: Expertly handle reservation requests, changes, and cancellations, ensuring accuracy and timeliness.
Issue Resolution: Skillfully address customer concerns or challenges related to reservations, turning potentially negative experiences into positive ones.
Product Knowledge: Stay well-informed about our services, rates, and promotions, guiding customers toward the best reservation options.
Tailored Recommendations: Offer personalized recommendations and solutions based on individual customer needs, ensuring a seamless and enjoyable booking process.
Documentation: Maintain meticulous records of customer interactions, reservations, and feedback.