Sales Assistant

Job Scope:

A Sales Assistant is a professional who is responsible for greeting customers and managing indoor sales while also helping customers find anything within the store that they need. Sales Assistant need to work closely with sales executives as a team in pursuing new sales prospects.

Sales Assistant duties include selling, invoicing and preparing a quotation. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximisation.

 Job Description:

·       Ensure high levels of customer satisfaction through excellent sales service

·       Ascertain customers’ needs and wants

·       Recommend and display items that match customer needs

·       Welcome and greet customers

·       Manage the indoor sale processes

·       Keep up to date with product information

·       Accurately describe product features and benefits

·       Provide quotation and consultant for the products and services

·       Ensure the payment is collected promptly

Requirement and Skills:

·       Basic understanding of sales principles and customer service practices

·       Proficiency in Malay and Mandarin

·       Track record of over-achieving sales quota

·       Solid communication and interpersonal skills

·       Customer service focus

·       Friendly, helpful, confident and engaging personality

·       Basic administration skills

·       SPM and above