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Customer Service Representative - Non Voice

Metacom BPO Solutions
Metacom Solutions - Bulacan Branch, Calle Rizal, Baliuag, Bulacan, Philippines - Philippines
Postal code: 3007
Industry: Telecommunications
Number of employees: 50-200

Posted:21 Month

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Duration of employment:

Permanent

Career field:

Telecommunication

Salary (Monthly):

Less than 35,000 PHP

Location of Job:

Eastwood Mall, Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines

Permanent Telecommunication Less than 35,000 PHP Eastwood Mall, Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines

Description:

Hiring for CSR - Non Voice

Job Responsibilities:

● Follow standard operations and procedures.    
● Recognize and escalate priority problems in accordance with Client standards.    
● Ensure one call resolution prioritizing customer satisfaction.    
● Perform basic troubleshooting when necessary.    
    
Qualifications:    

With or without BPO Experience    
At least High School Graduate (Old curriculum) / ALS Graduate    
Excellent phone etiquette and excellent verbal, written, and interpersonal skills    
Ability to multi-task, organize, and prioritize work


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