Customer Service Representative

Sapient Global Careers are continuously looking for candidates for our team

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Qualifications:

• Must be a Senior High School graduate
• 18 years old and above
• With or without BPO experience
• Must have strong verbal and written English communication skills
• 35 kilometers away from the site
• Can do onsite work.

Job Responsibilities:

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions, and alternatives within the time limits, and follow up to ensure the resolution
• Follow communication procedures, guidelines, and policies

If you are interested, kindly send your resume through this email: Sign Up to Apply