Operations Executive (Batam)

Responsibilities

• Coordination of customers’ requirements via Haulio’s portal

• Secure best fit hauliers for trucking jobs

• Achieve high service standards for all customers

• Manage customers’ and Hauliers’ expectations and requirements

• Basic reporting on the job progress

• Dispute resolution between hauliers and customers

• Review pricing upon job completion for finance billing

• Any other ad-hoc duties will be assigned by supervisor

Requirements

• Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline

• Fresh graduates in a relevant discipline are welcome to apply

• Minimum 2 years’ experience in customer service and operations in the freight forwarding & logistics industry are preferred

• Excellent verbal and written communication skills

• Strong negotiation skills, with ability follow-through on client contracts

• Able to multitask, prioritize, and manage time efficiently

• Self-motivated, goal-oriented and a team player

• Able to work 5.5 day work week

Interested applicants, please send your resume in ENGLISH and state your expected salary to: Sign Up to Apply