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Customer Service Agent

Metacom BPO
Eastwood Cyber & Fashion Mall, Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1800
Industry: Telecommunications
Number of employees: 50-200

Posted:11 Month

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Duration of employment:

Permanent

Career field:

others

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Pasig, Metro Manila, Philippines

Permanent others Less than 35,000 PHP High School Pasig, Metro Manila, Philippines

Description:

Salary:
 Up to 25,000 monthly basic
 Paid Trainings
 HMO
 13th Month Pay
 Paid Sick & Vacation Leaves
 Company Sponsored Trips or Retreats


Qualifications:
 No BPO experience required
 Excellent English communication skills
 With basic computer knowledge
 High School / SHS graduates are welcome to apply
 Amenable to work ONSITE
 Must be willing to work in shifting schedule

Job Responsibilites:

  Address customer inquiries professionally and promptly through phone, email, or chat channels.
 Offer information on our products and services, addressing customer concerns and questions.
 Strive for positive resolutions when handling customer complaints and issues.
 Record and maintain detailed and accurate information about customer interactions and
transactions.
 Ensure a seamless customer experience by collaborating with team members and different
departments.
 Stay informed about company products, services, and policies to provide accurate information
to customers.
 Foster a positive and collaborative work environment.

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