Dayshift-Call Center Agent
Sapient Global Services Posted: 2 Month
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- Communicates with customers on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer the caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
- Must have finished at least two years in college
- At least 18 years old
- Good English communication skills
- Team Player
- Requires minimum supervision
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- The chance to travel abroad.
- Performance incentives and employee perks and benefits.