CALL CENTER AGENTS | PIONEER ACCOUNT - up to 30k
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- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- No BPO Required
- At least HS / SHS or ALS Graduate
- Willing to be Interviewed Onsite and Work onsite
- Good Communication skills
Apply Now and start within 1 week