Philippines landscape
Job Post

Ride Share Account - CSR

Aspire Global Solutions Posted: 1 Month
Flag job 🏴


• Prepares standard reports to track workload, , response time and quality of input.

• Resolves telephone messages and delivers information and facts/ recommendation to users.

• inspects mail, fax and email to deliver client services.

• Operates computer/on-line regulations for the main objective of answering to consumer questions..

• Conveys with consumer on the telephone or via written communication to solve problems.

• Resolves consumer difficulties on the 1st call/contact whenever possible without having to transfer caller.

• Uses escalation operations as necessary.

• Finishes, goes through and preserves pertinent documentation and information.

• Comprehending the customers’ wants through efficient listening and questioning skills

• Dealing Interacting with all requests with good grace, courteously, correctly & assertively

• Coordinating customers’ needs to Clients’ goods and services

• Using arbitration and influencing training to resolve arguments and obtain the customers’ buy-in

Flag job 🏴
Similar Jobs: Call Center Agent, Financial Account Analyst, CSR - Premium Account, GRAPHIC DESIGNER, Mobile Technical Associate, Executive Team, SAP Developers, CSR- Sta Rosa Laguna Start ASAP, CSR NON VOICE ACCOUNT.