1 Month High School Graduate (Old curriculum) / ALS Graduate
18,000 - 25,000
· Good to excellent communication skills
· At least 1 month call center experience
Health Insurance, 22 Paid Leaves, Paid Trainings Government Mandated Benefits, 13th Month Pay
Patient Care: Be the first point of contact for patients, caregivers, and healthcare professionals, offering empathy, support, and assistance during their healthcare journey.
Appointment Scheduling: Efficiently manage patient appointments, ensuring accuracy, and timely coordination with healthcare providers.
Billing and Insurance: Help patients navigate billing and insurance inquiries, providing clarity and resolving issues to alleviate financial stress.
Healthcare Guidance: Offer informative guidance on healthcare services, treatments, and wellness initiatives, empowering individuals to make informed decisions.
Issue Resolution: Address patient concerns and healthcare-related challenges with care and compassion, ensuring a positive experience throughout.
Compliance: Maintain strict adherence to healthcare regulations and data privacy, ensuring the confidentiality of patient information.
Documentation: Keep detailed and organized records of patient interactions, appointments, and billing activities.