Execute and perform activities at distribution and/or Warehouse Management system.
Assist and support returns effectively in his day-to-day tasks.
Coordinate shipments activities with warehouse management and distribution centre.
Process returns of unordered and non-saleable merchandises.
Inspect and verify products and merchandises worth returning back.
Verify and inspect all forms, reports and records relating to product returns.
Inspect and reconcile quantities returned with that of the returns forms and documents.
Ensure customer satisfaction through handling of product returns and exchanges.
Maintain and manage a database of all product returns and exchanges.
Adhere to and comply with corporate standards and procedures in handling returns.
Self-motivated and able to work independently under minimum supervision.
Fresh graduate are welcome to apply as training will be provided.