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Job Post

Bilingual Spanish Customer Service

Nezda Posted: 1 Month
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Bilingual Spanish Customer Service Representative
Start ASAP

Job Responsibilities:

  • Responds promptly to inbound calls from client hospitals regarding billing questions.
  • Answers patient inquiries by clarifying desired information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues.
  • Gathers and enters patient information into hospital host system.
  • Directs inbound callers to the appropriate company contact. 

Job Qualifications:

  • Graduate of any courses
  •  Fresh graduates, and  career shifters are encouraged to apply as long as fluent in Spanish language and with good to excellent English communication skills in English
  • Excellent customer service skills exhibiting good oral and written communication skills.
  • Moderate computer skills (internet, email, MS Office-ability to work within multiple host systems and company tools.
  • No experience required.
  • Must be available to start ASAP

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