Bilingual Spanish Customer Service
Flag job 🏴
Bilingual Spanish Customer Service Representative
- Responds promptly to inbound calls from client hospitals regarding billing questions.
- Answers patient inquiries by clarifying desired information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues.
- Gathers and enters patient information into hospital host system.
- Directs inbound callers to the appropriate company contact.
- Graduate of any courses
- Fresh graduates, and career shifters are encouraged to apply as long as fluent in Spanish language and with good to excellent English communication skills in English
- Excellent customer service skills exhibiting good oral and written communication skills.
- Moderate computer skills (internet, email, MS Office-ability to work within multiple host systems and company tools.
- No experience required.
- Must be available to start ASAP