Customer Service Clerk

Qualification:

- Graduate of any 4 year business related course/s

- With at least 1 year experience as Office Clerk or related job

- Computer literate (MS Office)

- Proficient in encoding jobs, analytical

- Possesses good moral character

Job Description:

- Corrects and on-time recording / processing of Delivery Instruction (DI), Periodic Maintenance Schedule (PMS) and Warranty Claim Report (WCR) service documents submitted by dealers to DMS.

- Ensures that service data in DMS are completed and updated

- On-time processing of Dealer Incentive Claim Payment on DI, PMS and Warranty Labor on a monthly Basis

- Collects and encodes PDI report to database

- Conducts CS Survey to customers