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Job Post
Sapient Global Services

Mass Hiring | CSR

Sapient Global Services Posted: 25 Days
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Description:

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
• Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
• Ability to handle confidential and sensitive information.
• Ability to communicate effectively on the telephone.
• Ability to exercise good judgment to handle calls appropriately.
• Ability to demonstrate good customer service.
• Utilizes medical acceptance criteria to screen and schedule appointments for new patients, to ensure optimal efficiency in clinic operations.

Job Types: Full-time, Permanent


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