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Job Post
Sapient Global Services

Mass Hiring | CSR for Cubao site | No BPO ex requi

Sapient Global Services Posted: 29 Days
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Description:

We value our employees first and our clients second. Here are the benefits we offer that you’ll surely love:  

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a. Health Maintenance / HMO

b. Scholarship Program

c. Child Care

d. Competitive Salary

e. Discounts on Pharmacies

f. Loyalty Incentives

g. Health and Wellness Programs

h. Shuttle Services

i. Retirement Fund

j. Free Meal and Coffee

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We are in need of Customer Service Representatives in our new site!

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Job Responsibilities:

• Informs customers about solutions available and assesses client demands.

• Provides functional recommendations, coaching, and support to lower-level personnel.

• Provides support, training, and troubleshooting assistance to lower-level personnel.

• Schedules work to guarantee precise phone coverage; monitors priority of calls and changes escalated calls to assure resolution to difficulties.

• Prepares standardized reviews to track workload, , response time and quality of input.

 

Job Types: Full-time, Permanent

 

Salary: Php18,000.00 - Php35,000.00 per month


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