Customer Service Representative

Job description

• Checks mail, fax, and internet mail to provide customer assistance.

• Manages computer/online guidelines for the purpose of responding to customer queries.

• Communicate with customers on the phone or using written correspondence to take care of concerns.

• Communicating pertinent insight to internal and external clients and sharing understanding with colleagues

Qualifications:

1. 18 years of age and above
2. College Graduate with at least 6 months of BPO experience
3. High School graduate with at least 3 to 6 months of BPO experience preferred
4. Can work from home and in Quezon City