Malaysia landscape
Job Post
MiX Store

E-commerce Operation Assistant

MiX Store Posted: 6 Month
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Description:

Requirements:

  • Must be able to speak in Mandarin/BM/English.
  • Those with relevant job experience are preferred.
  • Diploma/Degree or higher academic qualitifications in any relevant fields.
  • Computer literate and numerate.
  • Good time management ability.
  • Target oriented and ability to work under pressure to meet targets.
  • The ability to solve problems and make decisions, as well as think laterally and offer creative solutions.
  • Write and edit product content that will be published on e-Commerce websites/portals.
  • Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends and usability best practices.
  • Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
  • Familiarity with web design and a keen eye to detail.
  • Excellent communication and collaboration skills.
  • Analytical and multitasking skills.
  • Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
  • Provide support in other areas of Media Marketing, Email Marketing, SEO, Keyword Research, Google Analytics, and Paid Social Media.
  • Be a subject matter expert to assigned product categories.
  • Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
  • Coordinate order processing, delivery and returns of customer orders.
  • Ability to multitask and meet deadlines while maintaining attention to detail.
  • Manage the operations for good service.
  • Manage the service quality and customer satisfaction.

Working Hours: -

  • Monday to Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 4:00PM

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