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Job Post

CSR Position (Easy Account)

AscentPro Posted: 1 Month
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  • College Graduate (fresh graduates are welcome to apply w/wo experience)
  • At least 2nd yr college with at least 6 months of customer service related
  • SHS/HS GRAD with 1 year Solid BPO experience
  • Has good communication and interpersonal skills
  • Amenable to work in night shift
  • Handle inbound service calls
  • Greeting customers in a friendly, professional manner using the suggested script
  • Drive customer satisfaction through voice, chat, and/or email communications
  • Navigate through multiple systems
  • Ongoing training and skill development
  • Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiries

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