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Job Post
Strikingly

Customer Support (Thai - English)

Strikingly Posted: 7 Days Work From Home
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Description:

Bilingual (Thai - English) Customer Support Needed

Hello, everyone! We’re looking for Remote Bilingual (Thai - English) Customer Support (email & chat support).

Your job is to spread happiness and create WOW moments to our customers, specifically:

  • Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
  • Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
  • Translate our product and all customer communications like newsletters, lifecycle emails, and more
  • Develop expertise on our product and internal software to help our customers efficiently
  • Maintain happiness and positivity in every customer and team interaction

We ask our Happiness Officers to have:

  • Professional level Thai and English communication skills
  • Strong passion to help people with different learning curves
  • Deep love for learning new things, problem-solving, and analytical skills
  • Experience in customer service in a fast-paced environment
  • Availability to work at full-time capacity (40 hours per week)
  • Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection

And we offer all our Happiness Officers:

  • Convenience in working from anywhere
  • Fun and collaborative international working environment
  • Opportunities for career advancement
  • Training and growth opportunities
  • Paid leave with tenure of one (1) year and above

If you are looking for a stable and long-term job, kindly fill up our application form so we can start with the screening process: https://forms.gle/YnuKahKUnkJjDpQz6


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