Philippines landscape
Job Post
Aspire Global Solutions

Ticket Reservations Specialist

Aspire Global Solutions Posted: 23 Days
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Description:

• Documentation organization and keeping track of of customer's accounts
• Adhere to written up criteria by prospect in working with consumers.
• Answer individual questions, as well as ask individuals to get full knowledge of what information and facts are being asked for.
• Document all enquiries about questions 
• Monitor Telephone Checking for reviews from management personnel so call returns are done in a well timed method.
• Follow-up with consumers within a 24-hour time regarding the preliminary telephone call up. Even if it is to just touch base and let user know questions is still being studied.
• Deliver superior quality user support on every call.
• Cross market useful offerings or solutions given by the company
• Provide consistent, remarkable support to every user by with the help of all readily available instruments and resources
• Apply customer service systems when necessary.
• Gauge and examine support levels when necessitated.


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