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Jr. Technical Support Engineer

Strategic Networks, Inc. Posted: 1 Month
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Description:

Job Description:

-          Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).

-          Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.

-          Supervise complaint ticketing system and follow timely resolution of all work orders.

-          Establish end user service level agreements.

 

       Qualifications:

-          Bachelor's Degree in Engineering or any related course

-          With atleast 1-3 years of solid experience

-          Open to Fresh Graduates with technical experience during Internship

-          Must be amenable to work on multiple sites

-          Flexible in schedule


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