Malaysia landscape
Job Post
HX Enterprise

Tele-sales Associate (Work From Home / Office)

HX Enterprise Posted: 28 Days Work From Home
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Description:

Basic Salary: RM2000 - RM2200


Job Highlights

  • Flexibility - Working From Home.
  • Training Provided.
  • Basic Salary + Miscellaneous Allowance (refer to Benefits) + Commission.
  • No Overtime is required.


Job Information

  • Working Days: 6 days per week (Mon-Sat)
  • Working Hours: 8 hours, 11:00AM - 08:00PM.
  • Lunch Break: 1 hour.
  • Training (1 week), Probation (3 months).
  • No EPF & SOCSO.


Job Scope and Responsibilities

  • Communicate and write with customers through web chat applications and tools via customers' preferred language.
  • Filter and organize employees’ own customer leads.
  • Inform potential and existing customers on company products, offers, etc.
  • Encourage customers to subscribe and join company membership.
  • Understand customers' concerns about the company's products and service-related issues, and provide suitable solutions based on respective concerns.
  • Maintain good relationships with customers.
  • Assist customers in financial transactions (customer deposits and withdrawals). Each deposit contributes to the employee's commission.

 

Job Requirements

Required Skill(s): Sales, Active Listening, Persuasion, Adaptability, Improvisation, VersatileOrganization, Punctuality, and Good Time Management.

  • Working experience in Telesales or Sales is preferred. Good sales ability is prioritized.
  • Customer Service experience is preferred, but no-experience candidates with the right attitude, passion to learn, and strive to improve are welcome to apply. 
  • Ability to listen, speak, read, and write in all three Bahasa Malaysia, English, and Mandarin languages is mandatory.
  • Good attitude and highly motivated.


Home Office Requirements

  • Quiet and conducive workspace at home for call work.
  • Possess a smartphone and a computer (Work Computer will be provided upon confirmation).
  • Stable and reliable Cable or Fiber home internet service (WiFi or Satellite).


Benefits

  • Salary Increment after Probation.
  • Annual Salary Increase.
  • Various Paid Leaves.
  • Energy Bill Reimbursement (e.g.: Internet & Electricity bills).
  • Sponsored an Online Course.
  • Achieve Target KPI for Entertainment Benefits Claim including but not limited to subscriptions in Netflix, Spotify, and Prime.

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