SEA FREIGHT MANAGER

MUST BE ABLE TO DO CUSTOM DECLARATION -K1,K2,K3,K8 etc
-Must have knowledge in seafreight
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Coordinate and monitor logistics operations for all channels including via Air, Sea and Land customers, vendors, and appointed forwarders.
-Handling of import/export for both international /domestic shipments
-Prepare sales order and track shipment as per the set SOPs
-Liaise with the customers & operation team for order processing & ensure delivery without delay
-Constantly update customers with the shipment tracking details
-Prepare Invoice/Billing & forward the final documents to the customers as per the agreed terms & conditions
-Ensure payment receipt before releasing the documents (as per the payment terms)
-Preparation& issue quotation / costing/ billing to customers
-Follow up emails, update customer status of shipment and any other inquiries
-Collection of fund from client
-Administrative task
-Any other task as assigned by the superior