We are looking for a Content Management System Specialist who will be responsible for modifying information or content uploaded to a customer's website. Together with a Web Implementations Manager and Customer Success Manager, you will be implementing and overseeing changes on the client’s website. Experience in developing websites using HTML, CSS, and sometimes XML is needed. You should have good experience using different CMS platforms and basic to advance knowledge in SEO. Maintaining a comprehensive knowledge base of SEO development best practices and guides is part of your responsibilities. A successful content management system specialist needs strong organizational skills and an excellent understanding of CMS systems.
We know it can be tricky to apply for roles, wondering if the position is right for you and if you and your experience are suitable for the part. Many people won't apply for roles unless they feel that they tick every single box. At eFlex, we look for many different skills and abilities, and we're always looking for how new team members can add to eFlex and our culture. So if you don't think you quite meet all of the skills listed, we'd still love to hear from you!
What you'll be doing:
Modify information and content on Content Management Systems
Oversee changes on client’s website
Maintain the knowledge base of SEO best practices.
Implement Content Management Infrastructures
Ensure that the layouts are cohesive and strategically designed.
Provide expertise and recommendations on common digital media business management
Other tasks that may be assigned relevant to the role.
Have experience in Search Engine Optimization (SEO)
Proficient or have experience using Hubspot, Shopify, Squarespace, Magento, Webflow, WordPress, Joomla, and Drupal preferred.
Detailed understanding of Content Management Systems and experience implementing content management infrastructures
Familiarity with other digital marketing technologies such as social media, search, web analytics, e-commerce, and behavioral targeting
Excellent understanding of emerging technologies and the ability to define and articulate various strategic digital technologies to our clients
Provide digital media industry and solution expertise to apply eFLEX's value proposition to client business requirements and develop solution architectures to address common digital media business challenges.
Excellent communication skills
Excellent client relationship skills, ability to develop relationships with senior client executives based on credibility in the digital marketing area. Must be able to effectively manage client expectations.
Ability to multi-task and support multiple client projects at the same time
Basic to advanced experience in programming is a plus.
Strong knowledge of schema metadata is a huge advantage
Robust understanding of page load speed optimization.
3 - 4 years of experience in corporate/employee communications
Web content development and management experience
Demonstrated ability to be comfortable and add value in a corporate environment with leadership
Able to work in a high-pressure, deadline-driven environment
Excellent project management skills, the ability to multitask, set expectations and deliver, be proactive, drive projects through completion, and have a very strong attention to detail
A sharp, creative eye for graphic design to positively influence layout and design via spatial relationships, layout balance, image sizing, and enhancements
What you'll enjoy at eFlex
We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.
We offer a Competitive Salary.
Work-from-home setup as we prepare to provide a safe environment for our employees. Our Future of Work plan is to move towards a hybrid work model (in-office & from home).
We offer comprehensive HMO and optical reimbursements.
Recharge and go on your next getaway or simply take time off for yourself through our flexible personal & sick days. We want our team to be happy and healthy :)
We support our employee's career growth and development by offering opportunities for promotion.
eFlexervices is a 20-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners.
Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people.
Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention.