About The Role
We are looking for an experienced Security Analyst who will make sure that the company and the customers’ digital assets are secure and protected from unauthorized access by continuously monitoring the customers’ infrastructure and identifying suspicious activities within the IT systems and network. The role will be working closely with level 2 and level 3 teams towards the improvement of the service.
We know it can be tricky to apply for roles, wondering if the position is right for you and if you and your experience are suitable for the role. Many people won't apply for roles unless they feel that they tick every single box. At eFlex, we look for many different skills and abilities, and we're always looking for how new team members can add to eFlex and our culture. So if you don't think you quite meet all of the skills listed, we'd still love to hear from you!
What you'll be doing
Ensure that the company and customers’ digital assets are secure and protected from unauthorized access.
Continuously monitor the customers' infrastructure to identify suspicious activity within IT systems and networks.
Perform triage on alerts, understand the extent of the threat, and respond, or if necessary, escalate the incident to higher-tier analysts.
Collect data and context necessary to initiate Level 2 escalation.
Work closely with Level 2 & Level 3 team towards the continuous improvement of the service.
Perform special tasks and projects assigned.
Bachelor's degree in Information Technology, Computer Science, Information Systems, or any related field, or equivalent experience.
Knowledge of SIEM and other threat detection tools
Knowledge of threat response techniques, systems, and strategies.
have understanding of network and server security, security testing, software security.
Experience in responding to multiple incidents at the same time
Had worked on a security operations center/cloud security operations setup is a plus.
Strong analytical skills, communication skills, and the desire to stay up to date on the latest technology.
Willing to work in shifting schedules.
Ability to work in a fast paced environment, prioritize appropriately and handle multiple tasks simultaneously.
What you'll enjoy at eFlex
We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.
We offer a COMPETITIVE SALARY AND BENEFITS package. This includes a comprehensive HMO, optical reimbursements, and 13th Month Pay.
Opportunity to Work-From-Home
Recharge and go on your next getaway or simply take time off for yourself through our flexible vacation & sick leaves. We want our team to be happy and healthy!
We support our employee's career growth and development by offering opportunities for promotion.
eFlexervices is a 20-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners.
Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people.
Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention.