Call Center Agent - Virtual Interview

Call Center Agent hiring for our Quezon City Site

Guaranteed 1day Hiring Process
Virtual Interview Only

Qualifications:

• Open for at least junior high school graduates for the new curriculum
• At least high school graduates for old curriculum
• Good English communication skills
• With basic computer knowledge
• Amenable to work in shifting schedule
• Willing to work onsite

Responsibilities of a call center agent

• Informs customers about services offered and analyzes client needs.
• Provides practical recommendations, training, and assistance to lower-level staff.
• Provides assistance, coaching, and troubleshooting assistance to lower-level staff.
• Schedules work to guarantee accurate phone coverage; looks after the priority of phone calls and changes escalated phone calls to ensure settlement to difficulties.

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