Evaluate online applications submitted are processed timely and accurately.
Determine all required documents are submitted online by clients.
Ensure all data fields in online application are completed properly and accurately by clients.
Determine credit reports, alternative credit scores, and other data are received from third parties.
Follow-up with third parties to verify data provided by them (when necessary).
Work with clients to answer questions on application, documentation, and loan product (when necessary).
Follow-up with clients to request missing documents and data in online application (when necessary).
Follow-up with clients to verify important information (when necessary).
Follow-up with clients for pending, stalled, or incomplete applications (when necessary).
Correct mistakes in application for clients (when necessary).
Determine whether loan has been approved or declined.
Ensure loan disclosures and notices are provided on loans approved.
Determine proceeds have been disbursed on approved loans.
Report unresolved exceptions to executive management (when necessary).
Assist other loan processors of various functions (when necessary).
Comply with Company credit policy, regulations, and law requirements.