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Eflexervices Inc

IT Generalist/Administrator - Baguio Applicants

Eflexervices Inc Posted: 1 Month Work From Home
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IT Generalist/Administrator


About The Role

We are in need of an IT Generalist/Administrator who will provide technical support or assistance for end users in different accounts/projects and with different needs due to industries. The person will focus on making sure that we are compliant with the requirements of SOX/SOX2, therefore having knowledge on it is a huge advantage. He/she will also ensure that the IT infrastructure is well-maintained, but will still make sure that computer hardware and software, including the network administration and servers will work consistently and correctly. Other tasks would include but not limited to installing programs, configuring networks and databases, and providing assistance to end users. Capable of focusing on one or more areas of IT support, such as information security, database administration, or server maintenance.


This role requires extensive familiarity with IT processes and procedures, effective communication, departmental enhancement, and user support. The role should balance company-wide support and enhancement with direct assistance for IT departments and users. 


We know it can be tricky to apply for roles, wondering if the position is right for you and if you and your experience are suitable for the role. Many people won't apply for roles unless they feel that they tick every single box. At eFlex, we look for many different skills and abilities, and we're always looking for how new team members can add to eFlex and our culture. So if you don't think you quite meet all of the skills listed, we'd still love to hear from you!


What you'll be doing

  • Ensure compliance with SOX/SOX2

  • Ensure the integrity and reliability of IT Infrastructure

  • Install and Configure Networks

  • Manage Databases

  • Provide User Support

  • Manage Information Security

  • Troubleshoot Systems and Hardware

  • Installing new software and hardware components.

  • Regularly evaluating our IT systems to ensure they meet the necessary demands.

  • Assisting with network administration tasks.

  • Ensuring data storage is safe and secure.

  • Resolving all issues coworkers have with their IT systems and software.

  • Educating coworkers about network security and best practices for computer usage.

  • Supporting the day-to-day operations of our computer network.

Minimum Requirements

  • Any IT certification, required

  • Preferably 1+ years of experience in a similar role

  • Proficient in several programming languages

  • Expert level in Microsoft Office Applications, including Project

  • Excellent written and oral communication skills

  • Familiar with a range of software and hardware

  • Entry-level or Fresh Graduate candidates should have gained previous experience from internships and practical learning opportunities while completing their undergraduate studies. Other candidates should have one or a few years of professional experience. 

  • Candidates with experience in specific systems or programming is a plus - capable of more complex responsibilities. 

  • Those with experience in certain industries, like BPOs, may already have the knowledge background to perform duties with little-to-no additional training.

  • Experience working with following environments: Mac OS, Windows 10 & Windows Server 2008+ operating systems, Active Directory, Office 365, Network Storage, etc.

  • Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.


What you'll enjoy at eFlex

  • We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.

  • We offer a COMPETITIVE SALARY AND BENEFITS package. This includes a comprehensive HMO, optical reimbursements, and 13th Month Pay.Opportunity to Work-From-Home

  • Recharge and go on your next getaway or simply take time off for yourself through our flexible vacation & sick leaves. We want our team to be happy and healthy!

  • We support our employee's career growth and development by offering opportunities for promotion.


About eFlexervices

eFlexervices is a 21-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. 


Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people. 


Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention.


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