Philippines landscape
Job Post
MAQ Talent Solutions

Customer Service Representative - Phone Process

MAQ Talent Solutions Posted: 1 Month
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Description:
  • Answer courteously inbound calls.
  • Respond to customer inquiries.
  • Provide personalized customer service by responding to the needs of the customers.
  • Ensure feedback from the customer to further improve the customer services.
  • Manage and update customer databases with the status of each customer.
  • Coordinate with the dispatch team to send products or provide services on time
  • to customers.
  • Build customer loyalty by follow-up of customer calls.
  • Evaluate problems of the customers and provide logical lasting solutions.
  • All applicants are required to wear face mask when inside the premises, and fully vaccinated.

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