We are looking for candidates with customer facing experience working experience for our BPO Accounts.
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Interested? Click 'Apply Now'