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Job Post
Sapient Global Careers

Client Support Specialist

Sapient Global Careers Posted: 13 Days
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Description:

One-day hiring process! Earn with incentives! We are looking for candidates with at least Customer facing experience working for our Pioneer Accounts prior in our Metro sites! Limited slots are available, submit your application now!

 

What’s in Sapient Global Careers?

 

For regular employees, we offer an industry-leading benefits package that includes:

● Competitive Salary

● Opportunity for rapid career growth for Top Performers

● HMO with 2 free beneficiaries on Day One

● Shift Schedule (Day shift/Mid shift/Night shift)

● Pioneer, Non-voice, and Easy Accounts Available

● Free Coffee and Biscuits in the office

● Retirement/Life Insurance for Qualified Staff

● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

 

Job Responsibilities:

● Follow standard operations and procedures.

● Recognize and escalate priority problems in accordance with Client standards.

● Ensure one-call resolution prioritizing customer satisfaction.

● Perform basic troubleshooting when necessary.

 

Qualifications:

  • With or without BPO Experience

  • At least High School Graduate (Old curriculum) / ALS Graduate

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

 

BE PART OF A GROWING TEAM AND ENJOY A WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you.

Click Apply Now to start your application :)


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