3. Provide the desired level of customer servicing
4. Promote Trade Goodwill
Ensure acceptance and understanding of the need to develop a more cooperative working relationship with the trade.
Ensure that the conduct of business is fair and honest by applying the company’s policies equally to all customers without exception.
To attend to all customer complaints promptly
To maintain a good company reputation
5. Implement Properly all Field Operating Procedures
Understand, accepts and appreciates the need for all field operating procedures.
Ensures that all are procedures are proper implemented and adhered upon.
Feedback and inputs are regularly provided to field sales management to revise or add to existing field procedures resulting in better compliance and more efficient and cost effective field operations.