Service Supervisor

· Candidate must possess at least a Bachelor's/College Degree , Engineering (Electrical/Electronic), Engineering (Computer/Telecommunication) or equivalent.

· Required skill(s): background on Security Systems ( i.e. CCTV, Access Control etc.), Systems Programming, Systems Repair and Troubleshooting – Hardware & Software Security System, Service and Preventive Maintenance Management, Electrical Installation and Termination/Testing, MS Office, AutoCad.

· Provides some first level of support to Customer and/or Service Technicians requiring assistance

· Assist with reviewing quotes for accuracy prior to communication to customers

· Monitors the status of open service issue with customers and/or service technicians

· Supervises Service Technicians and/or Service Team during the Preventive Maintenance and Service activities.

· Develop and/or reviews service report, preventive maintenance report and BOQ for quotes for accuracy prior to communication to customers

· Develop a robust technical team by managing the recruitment, product training, development, and performance of the service technicians to ensure the team’s skills and experiences exceed customer expectations

· Make decisions and address customer needs in absence of Systems Engineer/Project Engineers/General Manager.

· Selects, trains, and develops staff.

· Required language(s): English, Filipino

· At least 1 year(s) of working experience in the related field is required for this position.

· Applicants must be willing to work based on project site/s.

· Preferably 1-4 Yrs Experienced Employees specializing in Engineering - Electronics/Communication/Computer or equivalent.

· Full-Time position(s) available.

· Willing to learn and hardworking.

· Able to interface with internal and external stakeholders at different levels of the organization .

Job Type: Full-time

Salary: Php25,000.00 - Php30,000.00 per month

Schedule:

• 8 hour shift

Supplemental pay types:

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• Pasay City: Reliably commute or planning to relocate before starting work (Required)