Customer Support Associates

1. Obtains client information by answering telephone calls; interviewing clients; verifying information.

2. Determines eligibility by comparing client information to requirements.

3. Establishes policies by entering client information; confirming pricing.

4. Informs clients by explaining procedures; answering questions; providing information.

5. Maintains communication equipment by reporting problems.

6. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

7. Updates job knowledge by studying new product descriptions; participating in educational opportunities.

8. Accomplishes sales and organization mission by completing related results as needed.

Qualifications:

• At least a high school graduate (old curriculum) or senior high school graduate (new curriculum)
• Excellent English Communication Skills
• With OR Without experienced needed
• Must have 25 MBPS wired internet connection
• Willing to process their application onsite
• Amenable to Work from Home
• Candidate must be residing in Cebu
• Can start immediately

Perks and Benefits:

• Competitive compensation package (basic + allowances)
• Attractive perks and performance incentives
• Paid Training
• Stability and growth environment