Finance Operations Manager

Who we are:

eFlexervices is a BPO company with a legacy spanning 21 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring Finance Operations Manager – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

As Finance Operations Senior Analyst, you will be responsible for the accounting operation processes for our client inclusive of, but not limited to:  bank statement reconciliations, day-to-day banking activities, accounts payables and receivables, and direct bill reconciliation. Additionally, you will play a crucial role in cross-training the offshore team, resolving operational discrepancies, and executing on scalable solutions for improved efficiency. Your expertise in financial accounting operations will be instrumental in maintaining accurate financial records and driving the company's financial success.

What you'll be doing:

1. Accounts Payable and Receivable Management

• Drive key aspects of the AP and AR functions, including timely invoice processing, Company and Vendor payment processing, client payments and direct bill commissions, Company, outside broker commissions, 1099 processing etc.  
• Collaborate with cross-functional teams to ensure invoices are approved and processed in accordance with company policies and procedures.
• Give direction to offshore teams to ensure all direct bill transactions are correct and complete each month. Problem-solve issues as they arise. Reconcile production to revenue.
• Ensure all transactions follow client procedures and protocols.
• Approving template and bank transactions, ensuring compliance, and take ownership by reviewing all offshore team’s work

1. Bank Statement Reconciliations

• Lead the timely and accurate reconciliation of bank statements, ensuring discrepancies are identified and resolved promptly.

1. Business licenses and State and Local filings

• Collaboration on license acquisition and renewals, promoting accurate and timely submission
• Collaboration on State and local tax filings as they arise
• Collaboration on license expirations, maintaining accurate and organized records

1. Operational Efficiency and Scalable Solutions:

• Drive Efficient Technology Implementation: Take a role in implementing technologies to drive operational efficiency and streamline financial processes 
• Execute on operational inefficiencies and process gaps, implementing management solutions to improve workflow and increase productivity.

1. Collaborate and train the offshore team:

• Communicate effectively with the offshore team to delegate tasks and provide guidance.
• Review the work performed by the offshore team to ensure accuracy and compliance.
• Offer training and support to the offshore team on processes and procedures.
• Assist in ad-hoc finance team projects. 

1. Financial Statement Impact:

• Conduct monthly reconciliation of subledgers to the general ledger, ensuring accuracy and take early action if there’s any discrepancies. Conduct detailed flux analysis on cash movement, focusing on CP, AR, and AP, to proactively manage finances and workload of the team to create efficiency.
• Communicate financial insights and findings to key stakeholders, facilitating informed decision-making.

1. Team Player and Role Model:

• Be a role model for the finance team, embodying the organization's values and promoting a culture of excellence, integrity, and accountability.
• Collaborate with cross-functional teams to achieve organizational goals and objectives.

1. Assist and own year-end audit requirements as it pertains to Finance Operation functions

Qualifications & Requirements:

• At least 5 years of experience in the same role or similar capacity
• Knowledge or experience in US State Tax Filing
• Experience in Quickbooks
• Experience in leading and managing a remote team
• Experience in client management
• Excellent communication skills
• Exceptional problem-solving skills and the ability to resolve billing issues efficiently.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Must be able to meet tight deadlines, with attention to detail.
• Must maintain a positive attitude and sense of humor!
• Proven ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

Benefits and Perks

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.

• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.

• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!